One of the latest spin offs of business VoIP technology is the Hosted PBX. This technology allows small and medium sized businesses to have a sophisticated telephone system without the investment in telephone equipment. In fact, the entire telephone system is operated and maintained by your Voice-over-IP service provider. A hosted PBX lets employees work from their home, a hotel or on their cell phone while still being connected to the same office telephone system. Just like a Traditional telephone system, you can transfer callers, put them on hold with music, set up conference calls or have the phone answered by an automated attendant who can direct callers to different departments.

Hosted PBX

Cisco SPA-303-G3 3-Line IP Phone = 100 Euros (includes installation & configuration)

HostedPBX – All our VirtualPBX are hosted locally in our data center. This promise the best clarity for your voice calls 24/7. All Asterisk installations are hosted on individual container to offer you the highest security as well as reliability. Please read below to find out what exactly you will be getting.

Feature Comparison Silver Gold Diamond Platinum
No. of Users (Extensions+Trunks) 1 to 10 1 to 10 1 to 20 1 to 50
PBX GUI Software FreePBX 2.x FreePBX 2.x FreePBX 2.x FreePBX 2.x
Support Phone, Email Phone, Email Phone, Email Phone, Email
Ram 512Mb 512G 1G 2G
Disk Space (voicemail, etc) 6GB 10GB 40GB 100GB
One IP Address tick tick tick tick
Uplink Port Speed 100 Mb/s 100Mb/s 100 Mb/s 100 Mb/s
Bandwidth/Traffic Unlimited Unlimited Unlimited Unlimited
Telephone Numbers (DIDs) 1 1 1 1
Each Additional DID €5 / month €5 / month €5 / month €5 / month
Annual Maintenance* €126 €126 €126 €126
Asterisk Features tick tick tick tick
FreePBX Features tick tick tick tick
Call Recording** tick tick tick
Firewall tick tick tick tick
Server Monitoring by Logosnet tick tick tick tick
Ability to add Custom Applications tick tick tick tick
G.729 Support tick tick tick tick
FreePBX CDR Reports tick tick tick tick
Monthly Fee €26,50 €35,10 €46,80 €58,50

*Covers customization of PBX functionality by Logosnet Support Engineers (no limit on requests).

**Basic package (Silver) does not offer enough space for call recordings. Gold package offers limited call recording capabilities (i.e. only incoming calls). Generally when call recording is enabled and depending on available disk space, recordings cannot be held for a long time on the server. If the client needs to keeps these recordings then they can be downloaded for archiving before removed from the server.

There are a number of key advantages to using a hosted pbx versus traditional telephone service or purchasing an office telephone system.

Cost savings – You do not need to make a large upfront investment by purchasing an office telephone system and there is no need to maintain it. With a Hosted PBX solution the office telephone system is operated by your provider.

Geographical Flexibility – Employees can work from anywhere when your office phone system is virtual. You can have employees working from home, other offices, mobile phones, and even overseas.

Local Presence – Hosted PBX systems allow you to get local virtual numbers in cities where you are not physically located which allows you to create a virtual presence or open a virtual office in Athens or the UK.

Credibility – For small businesses a virtual system can give them instant credibility by presenting their customers with a professional sounding telephone solution. Traditional telephone systems are generally cost prohibitive for smaller organizations.

Scalability – Traditional phone systems are limited by how many users they can handle as well as how many lines you have purchased from your local telephone provider. Our Hosted PBX  systems offer enterprise class features (i.e. Interactive Voice Recording, voicemail to email, call queues, ring groups and time conditions) that are offered free of charge.

Quick Setup – A Hosted PBX solution can have you up and running very quickly compared to a traditional telephone system.

Cheaper Calls – Our Hosted PBX is based on VoIP (Voice over IP) and as a result, our customers can benefit from Ultra low-rate International calls compared to the rest Telephone Operators.

A short example

A company employee or manager travels abroad frequently. Instead of paying hundreds of Euros on mobile roaming, he can receive all company calls on his mobile (using internet access and a SIP client) or on his laptop using a VoIP Software phone.
Another example is a small company who is placed in 2-3 small offices around Cyprus (or even abroad). If this company would use a traditional PBX system, it would require a PBX at each location meaning, high Setup Fees, high monthly Line Rental fees and monthly call costs between them not taking into consideration the maintenance of those PBX systems. With the Hosted PBX solution, the company benefits from Low setup and running fees as well as from free calls between the offices.

The customer requires to either having an Internet connection or a new Internet connection dedicated for the phone calls can be provided. He can then receive calls either by the use of VoIP Phones (offer more features than traditional PSTN phones) or by the use of a VoIP Soft Phone installed on a computer and using either headsets or USB compatible handsets.

Logosnet is the leading provider of Open Source IP-PBX Solutions in Cypruswith 6 years experience in this field. We provide effective, robust, andexpandable PBX solutions based on the Digium Asterisk® Telephony Platform*. The customer has the ability to tailor his solution to his own budget by selecting the server and IP Phones to be used. Logosnet however, never compromises the quality for the sake of saving a few extra Euros and that is why we only deal with reputable IP Phone manufacturers like Linksys/Cisco and Polycom.

* Asterisk is an open source telephony server that runs on the Linux operating system and standard computer hardware. By using open source software and standards based hardware, the cost to purchase and operate a business phone system is dramatically reduced and flexibility is greatly enhanced.

Pricing of PBX systems depends on number of users and brand/model of IP phone used. For small offices please consider the table as a rule of thumb:

Package A: Hosted IP PBX Telephone System
Description Cost
Hosted PBX Installation / Configuration From €100*
Hosted PBX Monthly Fees From €25**
Cisco IP Phones (SPA303, SPA504G, SPA500S etc ) From €85
PBX Yearly Maintenance Fees From €100*
Package B: On Premises IP PBX Telephone System
Description Cost
Hosted PBX Installation / Configuration From €250*
IP Phones (SPA303, SPA504G, SPA500S etc ) From €85
PBX Yearly Maintenance Fees From €200*
Entry Level Server  for IP-PBX € 450
Notes * Depends on setup complexity ** Depends how many numbers are used or private SIP trunk
Description Cost Requirement
VOIP Telephone Number 5 euros per month Only for Customers with existing services
*Prices do not include VAT

If you would like any further information or a quotation for a new system, please call our sales department at (+357) 22745000 or send us an email.

The Asterisk Telephone platform includes features that can be effective in systems of any size.

Company Name (required)

First Name (required)

Last Name (required)

Email (required)

Phone Number (required)

Download / Upload Speet Mbps (required)

Rack Size (required)

Server Model (required)

Divice Models (required)

Power Of Consuption (if avaliable)

Access Type (Local or Universal)

What kind of use will be

Connect a standard telephone line (analog or digital) to the PBX. Requires a trunk card such as Digium TDM400.

Depending on the time zone of the office, one branch of a company might be open and available to field calls while the other is asleep. To take advantage of time based routing, an office can be set to only receive calls during open hours. The call is instantly routed behind the scenes to an available member.

Calls may be forwarded to other offices, cell phones, extensions, automated attendants, voice mail box, or other options depending upon the needs of a business.

Allows multiple calls to be placed in a queue and answered by the next available operator. Available customer service agents may log into queues to receive incoming calls. Members of a queue can have calls forwarded to them based upon who received a call last, or other formulas.

Ability to transfer a call to another extension without the need to wait for the other person to pick up.

Staff can log onto the PABX from any phone using a login ID allowing them to make and take calls with their CSR profile.

Displays the callers phone number on the phones screen. Caller ID is a phone number and name sent along with a call for identification. A VoiceIP PBX can display or a change both incoming and outgoing caller id to provide different services.

Where available, caller ID can also provide a name associated with the calling telephone number. The information made available to the called party will be displayed on a telephone’s readout. Remote phone must send caller’s ID.

Transfer a call to another extension.

Ability to record a message from a caller when you are away from your desk. Includes ability to deliver the voicemail message via email as well as the standard flashing light on your phone.

Convert between the different methods of compressing voice.

Allows a call to be ‘parked’ on a virtual extension and then picked up by a third party by dialing in to that extension.

The PBX phone system can ring different numbers looking for a person with the call “follow me” feature. If your desk phone isn’t answered, a cell phone or any other telephone number can be called in the chosen order. While the caller is waiting for you to pick up, they can listens to a message, music, or a dial tone similar to a regular call.

A follow me call might ring several phones to find you, but it appears to be a regular call to the incoming caller

A log of all calls made including source number, destination, call duration, date, time, and other metrics . Records are stored in a database and are available for viewing via charts and graphs, or descriptive tables.

Ability to access a database during a call to provide such information as a customers outstanding balance. If a client calls and needs information regarding something that is tied to an identification number, they can type it into any phone to do a database lookup. The desired information can be played back or read by the voice of the telephone system.

Block a call based on the callers phone number.

Allows switching between two simultaneous calls.

Directs the call to the correct extension based on a Direct In Dial (DID) number.

Allows callers to be automatically transferred to a user’s extension without the intervention of a receptionist. Some businesses use the PBX telephone system to take the place of live representatives. They can be used to collect or distribute information, buy or sell products depending upon the imagination of the business.

A list of persons or organizations that have incurred disapproval or suspicion and therefore penalized.

Have the time and date read to the caller . Day and time are also displayed on the digital readout of telephones.

Music plays when transferring calls between extensions, similar to music on hold.

Advanced system for call handling that allows callers to navigate a menu system by dialing a number offered from a range of options. It can answer phones after hours, or route callers to the appropriate department or employee of a company.

Incoming calls are automatically routed to Voicemail.

Ability to detect when a person is talking. Useful for detection of answering machines.

No external device is required. Ships with a selection of tracks. While waiting in a call queue or on hold, a caller hears music playing. Tracks can be added or removed at the clients preference.

Allows inbound callers to look up a person’s extension by their name.

Store call information in a database for later retrieval. Third party database such as MySQL.

Recording of a phone conversation for later playback. Significant amounts of disk space may be used (approx. 16KB/sec of recording).

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