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Managed IT, Cybersecurity & Governance

One team to keep your people working, your systems protected and your obligations organised.

IT Support & Operations

Everyday IT handled by engineers you can reach. Routine work such as joiners, leavers and access administration uses your agreed support hours where it is in scope; additional work is approved by you first.

Cybersecurity & Managed SOC

Protection on your devices and people watching for threats: endpoint protection, managed SOC monitoring and response, and a managed firewall.

Governance & Compliance Support

Practical help to organise your security and data-protection responsibilities, starting with a readiness discussion.

Backup & Business Continuity

A plan and a service for getting back to work after something goes wrong.

Governance & Compliance Support

Customers, insurers and regulators increasingly ask how you manage security and personal data. We help you answer with something you can show. We start with a readiness discussion, then agree a scope that fits your size and obligations. The services below are available; your proposal sets which of them are included.

  1. 01Readiness assessmentReview your current arrangements and provide a prioritised gap list within the agreed assessment scope.
  2. 02PoliciesPrepare or update practical policies suited to your organisation and agreed requirements.
  3. 03Risk and action registersHelp identify, rate and record risks, assign customer-approved owners and organise improvement actions.
  4. 04ResponsibilitiesHelp document responsibilities for security, data protection and incident decisions, agreed with your management.
  5. 05Evidence organisationHelp organise supporting records in an agreed location, with clear ownership and maintenance responsibilities.
  6. 06Periodic reviewsScope and review frequency agreed in your proposal.

We help you align your IT, security and governance practices with the requirements relevant to your business—from understanding the gaps to putting practical improvements in place.

Together, we agree a clear plan covering the policies, controls, documentation and evidence you need, with ongoing support and reviews tailored to your organisation.

IT support that fits your business

Choose your support plan and the protection your business needs. See an indicative price before requesting a formal proposal.

Build my estimate

Support plans

Monthly billing unless you choose an annual-payment option. The 12-month minimum commitment does not mean annual prepayment.

Starter

€99 / month, excl. VAT

  • Up to 5 supported computers
  • 2 remote support hours per month
  • Includes Remote IT Support, Managed Software Updates, Customer Support Portal and Hardware & Software Inventory

Business

€249 / month, excl. VAT

  • Up to 20 supported computers
  • 6 remote support hours per month
  • Includes Remote IT Support, Managed Software Updates, Customer Support Portal and Hardware & Software Inventory

Plus

€499 / month, excl. VAT

  • Up to 50 supported computers
  • 14 remote support hours per month
  • Includes Remote IT Support, Managed Software Updates, Customer Support Portal and Hardware & Software Inventory

More than 50 computers or complex requirements? We can tailor a plan.

Support hours are pooled per company, not per user. Remote support time is recorded in 15-minute increments, with a minimum of 15 minutes per support intervention. Time is deducted from your plan’s included hours. Additional chargeable work requires your approval. No time is charged simply for submitting a ticket or requesting a status update. Additional remote support: Starter €50/hour; Business and Plus €45/hour, excluding VAT. Billed in 15-minute increments, with a minimum of 15 minutes per support intervention. Additional charges apply only after the plan’s included hours are used and with your approval. Unused hours expire at the end of each monthly billing period.

Included in every support plan

Remote IT Support

Remote help with everyday computer and software issues, within your plan’s included hours.

Managed Software Updates

Updates for supported operating systems and applications, scheduled to reduce disruption.

Customer Support Portal

Submit support requests and track their progress in one place.

Hardware & Software Inventory

View your registered devices, assigned users, operating systems and installed software in one place.

Build your package

These are optional services you can add to a support plan. None of them is included in the €99, €249 or €499 plans. Prices for the services that can be priced online appear in your estimate at the end.

Endpoint & Email Protection

Protection for your computers and business email against malware and phishing.

Optional, priced in your estimate

Multi-Factor Authentication

An extra sign-in check that keeps accounts safe even if a password is stolen.

Optional, priced in your estimate

Security Monitoring & Response

Specialists watch for threats and respond to them. Not part of any support plan.

Optional, quoted separately

Backup & Recovery

Backup of your important data so it can be restored. Not part of any support plan.

Optional, quoted separately

Managed Firewall & Secure Remote Access

A managed firewall for your office, with safe access for staff working away from it.

Optional, priced in your estimate where it applies

Microsoft 365

Licences for email, Teams and the Office apps.

Optional, priced in your estimate

Business Internet & Wi-Fi

Business internet connections, office Wi-Fi and network switches.

Optional, priced in your estimate

Security Awareness & Policy Support

Staff security awareness and help with security policies. Not part of any support plan.

Optional, available on request

Answer a few questions and we will suggest services. Nothing is added to your quote until you tick it.

Build your estimate

  1. Your business
  2. Support plan
  3. Protection and services
  4. Estimate and contact

Step 1: Your business

A few quick questions. "Not sure" is fine; we never treat an unknown as zero, and we will not ask you the same thing twice.

Used for services priced per person. It can differ from your number of computers.

Servers are asked about below. This decides which support plan fits.

Do you have servers or shared file storage?

We only show Microsoft 365 licence choices if you need them. Existing licences are never charged again.

What would you like help with? (choose any)

Optional. It helps us suggest services; it is not a compliance assessment.

Step 2: Your support plan

Support plan preference

A larger plan than you need is allowed (for more support hours). A smaller plan cannot cover more computers than its limit. Choosing a plan is a preference, not a commitment.

Step 3: What else would you like help with?

Nothing is pre-selected. Open a section, then choose "Add", "Already have" or "Not sure" for anything that interests you. Services that do not apply to your earlier answers are hidden. Some services are quoted individually and are listed separately in your estimate.

Remote IT Support, Managed Software Updates, the Customer Support Portal and the Hardware & Software Inventory are already included in every plan. Security monitoring, backups and compliance support are optional services and are not part of any plan. Secure access for staff working away from the office is a separate service.

Service selection needs JavaScript. Describe the services you need in the comments box and Logosnet will include them in your proposal.

Step 4: Your estimate and contact details

The estimate is unavailable without JavaScript. Logosnet will provide a proposal after your enquiry.

This is an indicative estimate based on your answers, not a quotation, order or service agreement. Logosnet will confirm the scope, availability, setup charges and final price before you commit.

Contact details

We use these details to respond to this enquiry. See the enquiry privacy notice.

This form is not monitored for emergencies. Existing customers should use their agreed support contact.

Your selections

Your price estimate appears at the end. Prices exclude VAT; 12-month minimum commitment.

Enquiry received for review

Thank you. Logosnet will review your requirements and prepare a formal proposal. This is not an order or an agreement. If you have a confirmation email, keep its reference when contacting sales@logosnet.cy.net.

Common questions

What does the support plan include?

A monthly pool of remote support hours for your company (not per user), managed software updates for the supported computers, a support portal to raise and track requests, and an inventory of your registered devices and installed software, up to the plan's computer limit. There is no separate per-computer agent or patching fee. Security monitoring, backups and compliance support are optional services and are not part of any plan.

What costs extra?

Servers, software licences, backups, security services, on-site visits and projects are scoped and quoted separately. Additional remote support is charged per hour (Starter €50; Business and Plus €45, excluding VAT), billed in 15-minute increments with a minimum of 15 minutes per intervention, only after your plan’s included hours are used and with your approval.

Can I keep my existing licences?

Yes. Choose "Already have" and no licence charge is added. Logosnet reviews compatibility during the proposal.

Do I have to pay annually?

No. Plans are billed monthly with a 12-month minimum commitment. Some services, such as protection for computers, offer a separate annual-payment option that you choose explicitly.

Is this estimate a quotation?

No. It is an indicative price based on your answers. Logosnet reviews your requirements and confirms scope, availability, setup charges and final pricing in a formal proposal before you commit.

Complimentary IT Health Assessment

Prefer a conversation first? Request the separate complimentary IT Health Assessment: an initial discussion based on the information you provide, not a technical audit.

Request an IT Health Assessment