The following provisions are considered to be general terms and conditions for the use of all services that are offered by the provider to the client (then only the customer) as from the 1st of January 2014.
Anyone, who fills out an order form for the services provided on the internet sites by the provider and consequently sends the filled order form by clicking the key on the form through the internet to the provider, becomes a customer.
Other possibilities of sending the form are by fax, mail or telephone. By sending this form each customer agrees to use these terms and conditions. A legal relation between the provider and the customer begins with all the consequences stated in this contract arrangement and with all consequences similar to cases of legal unwritten agreements that legal judicial code assumes.
All data entered during registration and also in other forms and orders has to be true. In case of any change of these data the customer is obliged to change them or ask for their change. It is possible to change data on-line directly through the web interface of the provider.
The registered user (customer) is fully responsible for all orders, demands and activities made through the administration account of the provider’s administration.
The registered user (customer) is fully responsible for everything that takes place on his account in connection with anybody else finding out his/her account’s name or password, which will not be caused by the provider.
The registered user agrees that the provider will send him emails with the information about novelties of the provider’s companies’ offers.
The provider ensures nonstop care over all customer services.
Domain name is lent to the customer by the domain administrator name (relevant registrar), who fees for renting the domain are paid to. The provider is the technical administrator of the domain, not it’s owner or payer. The provider is eligible to sell customer data to a different registrar and the customer agrees with the rules of the relevant registrar for the relevant suffix of the registered domain name.
During ordering the services the customer is obliged to fill out the registration form correctly and truly on the via an order blank. In case of nonsensical or false data the hosting will not be arranged. For this hosting program apply same general rules as for the Web hosting.
Without prior agreement we do not provide hosting for servers, virtual servers and web sites (further both called only “servers“):
In case the customer (without prior consent) hosts on the server of the provider a web which contains any of the areas stated above, the provider has the right for compensation of all the expenses and all damages connected with this. If finding any violations or if any of the points mentioned above are violated, the provider has the right to cut off all services to the customer with an immediate validity and at the same time has the right to give the customer an immediate notice.
In case the customer on the basis of his own decision during the contractual relationship decides to change his DNS record or the information about the technical administrator of his domain, it is not the provider’s duty to provide services in the appropriate quality.
The provider will ensure ceaseless flow of the services ordered by customers who have paid including connection and access of other users of the site Internet.
For all the variants of the services there exists a guarantee introduced in the description of the given service and the rules given below.
The provider does not guarantee customers (or third persons) any financial or material losses or losses of another character caused by the nonfunctioning of services, the server or the damage or loss of data. The discount of monthly payments is not in any way or in any measure related to the loss of network of the provider’s direct exchange line.
It is not possible to use the discount until all payments are properly paid or until all the payments for providing service are on time and properly paid or the hosting is canceled by the customer and this customer is in waiting period for being canceled. It is possible to reclaim the outages within 7 calendar days from termination or interruption of the outage. The later reclaiming is not being taken into the consideration because of the complicated or often impossible authentication of the outage.
The provider always publishes on his internet pages www.logosnet.cy.net the list of important outages and malfunction. In case of longer period of outage, there will be as a part of the information also the duration estimate of malfunction.
The decisive point of view for considering if an outage does or does not concern, is an overview of outages of on-line monitoring of the provider. This monitoring monitor all services of the provider and the result is in the real time published on the internet in the customer administration. This monitoring also supervises the accessibility and reliability of the provider’s connectivity to the internet. No discounts refer to the outages of internet junctions or to the connectivity of the customer to the internet and to any malfunction of network services of the third persons.
The customer does not have a right to get any compensation of other damages, which are over the scope of all stated above.
The customer is responsible for any damage caused to the provider or to third persons (mainly to other customers); for example, on the sever of the provider (within his area) he/she will initialize not suitable and overloading scripts, which lower the speed of the machines response of the provider or the availability of the sites of the third persons.
The provider has a right to make a planned outage on each service. The outage serves for performing necessary safety software upgrades and for upkeep or change of the hardware. This planned outage is obliged to be announced by the provider on the internet pages www.logosnet.cy.net 24 hours at the latest before the planned outage. The provider will aim to perform the outage out of rush hours; specifically, on the night-time or on weekends and on holiday.
The customer undertakes to comply with all the payment rules stated on the order. The invoicing cycle of individual services provided by the provider to the customer are done according to the order. In the order, the customer chooses for what time period he/she wants the invoice to be issued. The price and eventual reductions or extra charges are made on the basis of the choice of this time period. The invoice is made in form of an advance payment if not stated otherwise. For each payment, the provider issues an advance payment invoice. The invoice is sent together with an informing application on the e-mail, which is stated in the order and at the same time to the e-mail created by the provider as an administrative one, i.e. the e-mail “webmaster”@”customer-domain”.”extension”. The customer is offered by 7 days maturity. In serious cases and in justified cases (illness, long term absence) it is possible to agree on a delay of payment.
The invoicing amount should be put to account on the seventh day at the latest; otherwise, it is considered as not been paid. The provider reserves 14 days to establish or renew ordered service.
Until the customer pays within 5 days after maturity day, the provider may disable, block or cancel the relevant service and at the same time the provider has a right to put the warning of non- payment on his pages and to publish him on the dodger’s database.
We offer a refund policy of 15 days. However the following services are not entitled to refund: CPanel, Plesk Panel, SSL Certificates, Domain Name Registration. There is NO REFUND for accounts that violate the terms stated on paragraph 6 of this Terms and Conditions document.
In case the customer wants the provider’s provision of services to be finished, but he prepaid the services for longer time than he really uses or for period that is longer than the termination, he does not have a right to get back certain amount of the prepaid, which he/she paid to the provider but has not used yet or will not use.
On the basis of § 269 (2) of Commercial Code the contractor enters the contractual relationship, which is subjected to providing computer time of server connected to the Internet network in aid of the provider following the conditions stated below. The contractual relationship is being contracted for an indefinite period.
If the customer wants the provider’s provision of services to be finished, there is a written notice needed. Accepting the notice will be announced to the customer by return e- mail. The substitute option for sending the notice to the provider is by post- by registered letter- to provider’s official address. There is no other possible way to cancel the services.
Termination of the provider’s services (contractual relationship) in trial period is possible only by giving the concrete and specific reasons of canceling the service. These concrete reasons serve to the provider for improving the quality of provided services to the customers. The canceling notification (without the reasons for termination notice) has to contain simultaneously information that the canceling service in trial period is concerned, then it has to contain data about the customer, which have to be consistent with invoicing database, and the name and the password for the administration. Canceling the service in trial period is possible only by the last day of the trial period.
Termination of the provider’s service (contractual relationship) after the trial period is possible by sending the notice based on said concrete and specific reasons (these concrete reasons serve to the provider for improving the quality of provided services to the customers) only if the following conditions and rules are met. The customer has to have paid all the existing obligations towards the provider. The notice period is fixed to 2 months. This period has to be covered if the service is canceled. Until the customer during the notice period changes the provider of the service (including the change of DNS record) he/she is obliged to pay the following period and is also obliged to pay the provider the issued invoice for the following time period.
The termination notice is considered to be delivered by the day of receiving the registered letter or by the second day after sending e-mail containing the termination of the services on the one of the addresses stated above.
Until the customer has paid the taken away services or violated or is violating the conditions, the provider has a right to terminate the signed contract with an immediate validity. In case the conditions are violated by the provider, the customer has a right to terminate the signed contract with an immediate validity.
The provider sends the termination notice to customers by an e-mail on e-mail address stated as a contact address on the order.
In case a customer does not pay the amount of the invoice for the provided services properly and on time, the provider has the right to take the above mentioned steps. The reestablishment of the operation is possible only after the settlement of all debts and after the payment of the operation for a longer period of time. By paying is meant in these circumstances a condition where the provider has the possibility to fully manage the money resources.
In case the customer does not pay all his debts towards the provider and transfers his services to another provider, the provider does not lose the right to receive this whole amount and he also has the right for compensation of all the caused damages.
Both parties agree that during the contractual relationship and after the termination of the contractual relationship and cooperation they will keep in secrecy all information concerning the services provided by the provider. This does not reduce or limit any claim to any damages caused by breaking the oath of silence. Both parties commit themselves that without prior written consent of the second contracting party, they will not provide any information to a third party. The exception is the advertisement of marketing information of the provider about its clients, which will be used on the websites of the provider and perhaps even in the provider‘s e-mail correspondence. The second exception is the breaking of the oath of silence in case of the provider giving information to the organs of justice or organs concerned with finding out criminal offences if these organs ask the provider for this information. Another exception is the provision of positive references and recommendations concerning the good quality of services by the provider to a third party.
Logosnet Services Ltd collects personally identifiable information when you register for a Logosnet Services Ltd account, when you use certain Logosnet Services Ltd products or services when you visit Logosnet Services Ltd pages.
When you register with Logosnet Services Ltd, we ask for your name, email address, birth date, gender, occupation. Once you register with Logosnet Services Ltd and sign in to our services, you are not anonymous to us.
Logosnet Services Ltd uses information for three general purposes: to customize the advertising and content you see, to fulfill your requests for certain products and services, and to contact you about specials and new products.
Logosnet Services Ltd ‘Term of Use’ is designed to assist in the correct use of the Internet by prohibiting unacceptable use. All users of Logosnet Services Ltd Internet services -those who access some of our Services but do not have accounts, as well as those who pay a service fee to subscribe to the Services -must comply with the ‘Term of Use’.
We may remove any materials that, in our sole discretion, may be illegal, may subject us to liability, or which may violate this terms. Logosnet Services Ltd may cooperate with legal authorities and/or third parties in the investigation of any suspected or alleged crime or civil wrong. Your violation of these terms may result in the suspension or termination of either your access to the Services and/or your Logosnet Services Ltd account.
The following constitute violations of this :
Logosnet Services Ltd requests that anyone who believes that there is a violation of this Term of Use direct the information at: firstname.lastname@example.org.
If available, please provide the following information:
Logosnet Services Ltd may take any one or more of the following actions in response to complaints:
Logosnet Services Ltd reserves the right to revise, amend, or modify this AUP, our Internet Service Agreement and our other policies and agreements at any time and in any manner. Notice of any revision, amendment, or modification will be posted in accordance with the Internet Service
LIMITATIONS OF LIABILITY LOGOSNET Services Ltd DOES NOT CONTROL ANY MATERIALS, INFORMATION, PRODUCTS, OR SERVICES ON THE INTERNET. THE INTERNET CONTAINS UNEDITED MATERIALS, SOME OF WHICH ARE SEXUALLY EXPLICIT OR MAY BE OFFENSIVE TO YOU. LOGOSNET Services Ltd HAS NO CONTROL OVER AND ACCEPTS NO RESPONSIBILITY FOR SUCH MATERIALS. YOU ASSUME FULL RESPONSIBILITY AND RISK FOR USE OF THE SERVICES AND THE INTERNET AND ARE SOLELY RESPONSIBLE FOR EVALUATING THE ACCURACY, COMPLETENESS, AND USEFULNESS OF ALL SERVICES, PRODUCTS, AND OTHER INFORMATION, AND THE QUALITY AND MERCHANTABILITY OF ALL MERCHANDISE PROVIDED THROUGH THE SERVICE OR THE INTERNET.
UNDER NO CIRCUMSTANCES SHALL LOGOSNET Services Ltd, ITS AFFILIATES, ITS LICENSERS, ITS CONTRACTORS OR THEIR RESPECTIVE EMPLOYEES BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, PUNITIVE OR CONSEQUENTIAL DAMAGES THAT RESULT IN ANY WAY FROM USER’S USE OF OR INABILITY TO USE THE SERVICE OR TO ACCESS THE INTERNET OR ANY PART THEREOF, OR USER’S RELIANCE ON OR USE OF INFORMATION, SERVICES OR MERCHANDISE PROVIDED ON OR THROUGH THE SERVICE, OR THAT RESULT FROM MISTAKES, OMISSIONS, INTERRUPTIONS, DELETION OF FILES, ERRORS, DEFECTS, DELAYS IN OPERATION OR TRANSMISSION, ANY FAILURE OF PERFORMANCE, COMPUTER VIRUS, COMMUNICATION LINE FAILURE, THEFT OR DESTRUCTION OR UNAUTHORIZED ACCESS TO ALTERATION OF OR USE OF USER’S ACCOUNT, WHETHER FOR BREACH OF CONTRACT, NEGLIGENCE OR UNDER ANY OTHER CAUSE OF ACTION. IN ANY EVENT, LOGOSNET Services Ltd CUMULATIVE LIABILITY TO ANY MEMBER FOR ANY AND ALL CLAIMS RELATING TO THE USE OF THE SERVICES SHALL NOT EXCEED THE TOTAL AMOUNT OF SERVICE FEES PAID DURING A ONE YEAR PERIOD THE SERVICES ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS. LOGOSNET Services Ltd DOES NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.
All agreements and regulations between the provider and the customer are liable to all laws and regulations of the Slovak republic.
The provider may at any time change these above stated conditions with validity and enforcement from the next calendar month.
These contract conditions are valid from the 1st of January 2014. The contractual conditions are related to all the services provided by the provider.
Logosnet Service LTD
This policy does not apply to the practices of companies that Logosnet Services Ltd does not own or control, or to people that Logosnet Services Ltd does not employ or manage.
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